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Finding a reputable gold and silver investment broker can often feel like looking for a needle in a haystack. Your ideal broker should have a good reputation, offer enough products and services, provide safe storage and reliable shipping, have efficient customer service, and ensure a straightforward and hassle-free registration process.
So yes, there are a lot of boxes to tick. And if you’re here, you’re considering GoldSilver.com as your go-to online precious metals broker. Whether you want to purchase gold and silver or invest in your IRA, GoldSilver.com is, at least on paper, an excellent company to trust.
However, theory doesn’t always go hand-in-hand with practice. Is the story the same for GoldSilver.com? Or is this IRA company as trustworthy as it claims to be? That’s what we set out to find out. And the result of our research is the following GoldSilver.com review.
Table of Contents
GoldSilver.com Overview
Founded in 2005 by Mr. Mike Maloney, GoldSilver.com can still be considered a relatively new broker compared to many other established gold IRA companies. Still, despite the less impressive heritage of some of its competitors, GoldSilver has quickly established itself as one of the most trusted brands in the precious metals industry.
The company offers a diverse range of gold and silver bullion products, including gold and silver coins, bars, jewelry, and IRAs. That is followed by a comprehensive knowledge base, efficient international shipping, secure storage services, and highly reliable customer service.
GoldSilver.com also makes every effort to make investing through its platform as straightforward as possible. The registration process is mighty quick, and customers can use a wide range of payment methods, including credit cards, wire transfers, PayPal, and even cryptocurrencies.
All these features make GoldSilver one of the favorite gold and silver IRA companies in the US and worldwide. Indeed, although based in the US, GoldSilver aims to become an international leader in the gold and silver industry, offering international shipping and having vaults scattered across multiple countries.
GoldSilver.com Products and Services
GoldSilver.com offers its customers an extensive selection of precious metals investment products. Whether you want to purchase gold coins, silver bars or invest in precious metals IRAs, you can do it conveniently through GoldSilver.
What’s also impressive is the extensive offer of learning resources and research tools, providing investors with all the information they need to make informed investment decisions. Let’s take a closer look at what GoldSilver.com offers its investors.
Gold Bullion Coins & Bars
When looking to invest in gold bars and coins through GoldSilver.com, you can expect to find some of the most popular gold bullion products from the most renowned mints and refineries.
Their offer includes:
- Gold bullion coins:
- American Gold Eagle
- American Gold Buffalo
- Canadian Gold Maple Leaf
- Australian Gold Kangaroo
- Gold Britannia
- Gold bullion bars:
- Credit Suisse Gold Bar
- PAMP Suisse Gold Bar (Lady Fortuna)
- Royal Canadian Mint Gold Bar
- Perth Mint Gold Bar
- RMC Gold Bar
Silver Bullion Coins & Bars
GoldSilver’s selection of silver coins and bars is as extensive as the gold one, offering customers multiple silver bullion products to choose from, all coming from the finest mints and refineries.
Available silver investment products include:
- Silver bullion coins:
- American Silver Eagle
- Silver Brittania
- Silver Canadian Maple Leaf
- Australian Silver Kangaroo
- Mexican Silver Libertad
- British Queen’s Beasts Coin
- Canadian Lynx
- Silver bullion bars:
- Eagle Silver Bar
- Prospector Silver Bar
- Royal Canadian Mint Silver Bar
- Asahi Silver Bar
- Buffalo Silver Bar
- Walking Liberty Silver Bar
Gold Jewelry
Besides gold coins and bars, GoldSilver.com also offers its investors a chance to purchase gold jewelry. All thanks to its partnership with Auvere, a renowned pure gold jewelry brand. The result of this partnership is an excellent selection of 22 and 24-karat gold jewelry.
Gold and Silver IRAs
With GoldSilver, you can effortlessly rollover cash from your 401(k) or another retirement plan into the Precious Metals IRAs. And while SilveGold only sells gold and silver (as its name suggests), all their IRA-eligible products adhere to the strict IRS regulations regarding precious metals.
IRA-eligible gold coins and bars available at GoldSilver.com include:
- American Gold Eagle coins
- Australian Gold Kangaroo coins
- British Gold Britannia coins
- Chinese Gold Panda coins
- All gold bars with a minimum 995+ purity
IRA-eligible silver coins and bars available at GoldSilver.com include:
- American Silver Eagle coins
- Australian Silver Kangaroo coins
- Austrian Silver Philharmonic coins
- Canadian Silver Maple Leaf coins
- All silver bars with a minimum 999+ purity
News and Resources
What we loved about GoldSilver.com is their approach to education. Investors can take advantage of multiple educational resources, allowing them to extend their knowledge about precious metals IRAs and make more informed decisions to maximize their investments.
Available for GoldSilver users are:
- Investing Guides – an extensive range of comprehensive guides covering all the most significant aspects of purchasing gold and silver, investing in IRAs, and more.
- Price Charts – investors can stay up to date on any price changes and check historical data thanks to comprehensive precious metals price charts.
- Informational Videos – awaiting GoldSilver users is a selection of educational videos about money, investments, precious metals, and more.
- Industry News – users can read about the updates and news from the precious metals industry to help them stay informed about any potential industry changes.
GoldSilver.com Storage and Security
GoldSilver.com takes storage security very seriously. Investors can keep their precious metals in fully insured and licensed vaults located in Hong Kong, Singapore, Salt Lake City, Toronto, and Dallas, all operating independently of the world’s largest banks.
Instead, GoldSilver’s vaults are operated by Brinks and the International Depository Services Group (IDS), two of the world’s most renowned security corporations. Furthermore, with each vault utilizing segregated storage, you can rest assured that you will be the sole owner of your precious metals.
As for the storage fees, these will depend on your investment amount. For instance, a $100,000 account is charged $60 for a monthly allocated storage fee, $50,000 accounts pay $30, $25,000 accounts pay $15, and $10,000 accounts pay $6. For accounts worth $6,666 or below, there’s a minimum monthly storage fee of $4.
Shipping and Insurance
GoldSilver offers free shipping for all orders exceeding $499. Orders under this amount require a complimentary $25 delivery fee. As for international shipments, these charges can vary depending on the country.
As for the security of shipping, GoldSilver takes all the necessary precautions when shipping precious metals. From safe and discreet packaging to shipping insurance, you can rest assured your gold and silver assets are 100% secure and that, should anything happen, you won’t be financially responsible.
Selling Precious Metals to GoldSilver
If you have precious metals you’d wish to sell, GoldSilver will happily buy them from you, provided they meet the following criteria:
- The items for sale must be bullion products provided by GoldSilver.com;
- The items must be in good, resellable condition – no scratches or other issues that could reduce their original value.
Furthermore, to sell gold and silver products to GoldSilver.com, you must first set up your account as well as provide detailed information about the products you intend to sell.
GoldSilver.com Customer Support
If you trust a precious metals IRA company with your money, you need to ensure you can contact it hassle-free with any potential problem or question. Luckily, GoldSilver’s customer service team is incredibly helpful and easily accessible.
You can contact GoldSilver.com via phone, email, or live chat. The first two are the best for getting more comprehensive information, whereas the live chat feature works brilliantly whenever you require a quick piece of information regarding a minor issue or query.
GoldSilver also has a dedicated page with the most frequently asked questions. It’s quite comprehensive, and the answers are pretty detailed. Still, if you require a fast and informative response, the best idea is to call their support team or message them via live chat.
GoldSilver.com Reviews
Now, while we haven’t experienced any issues with purchasing gold and silver through GoldSilver.com, some reviews we’ve found online may indicate that the company isn’t as bulletproof as it claims to be.
One warning sign to look for is the C rating from the Better Business Bureau (BBB). That’s surprising, given the GoldSilver’s reputation. According to the BBB’s website, the C rating is due to the lack of the company’s response to two complaints in the last three years.
That may not sound like many complaints, but some online brokers can boast of receiving no complaints.
As for other online reviews, GoldSilver seems like an excellent place to purchase precious metals from. Their TrustPilot’s grade is 4.3/5 (1,000+ reviews), whereas the Business Consumer Alliance gave it the AAA rating.
So yes, while the C BBB rating might not look overly encouraging, the remaining reviews prove GoldSilver’s claims regarding their legitimacy.
How to Get Started with GoldSilver.com
If you’re new to precious metals investments, getting started can seem complicated. Luckily, GoldSilver.com does everything possible to make its processes smooth, providing investors with a stellar experience.
Firstly, the registration process is straightforward. New users only need to fill out a form with some key personal and contact information. Once done, you can use your account to purchase gold and silver or rollover your cash from your retirement account, e.g., 401(k), to a gold IRA.
Secondly, all GoldSilver users can access multiple educational resources, such as investing guides and price charts. The support team is also one phone call or chat message away, so you can quickly contact them regarding any query you might have regarding your investments.
Thirdly, its selection of gold and silver products is relatively expensive, providing you with multiple investment options.
And finally, you can easily pay for your precious metals purchases via your preferred payment method. GoldSilver accepts a wide range of banking options, including credit cards and wire transfers.
Pros and Cons
As we slowly approach the end of this comprehensive GoldSilver.com review, let’s take a look at the key advantages and disadvantages of this reputable precious metals & IRA company:
| Pros | Cons |
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Company Details
Company: GoldSilver
Headquarters: New York, NY
Address: 750 Third Avenue, Suite 702, New York, NY 10017
Phone number: (888) 319-8166
Email: support@goldsilver.com
Website: goldsilver.com
Final Verdict
Is GoldSilver the best precious metals dealer we’ve ever encountered? No. Is it still worth considering? Absolutely yes, especially if you’re interested only in purchasing gold and silver or investing in gold and silver IRAs.
Another reason why people choose GoldSilver is the offered user experience. The site is full of educational materials, perfect for first-time investors to build their knowledge, and the customer support is highly responsive and helpful.
On the other hand, the lack of other precious metals available, its rather high shipping costs, and the C rating from BBB may raise a few eyebrows.
All in all, we can undoubtedly say that GoldSilver.com is an excellent gold and silver dealer and precious metals IRA company. Are there better choices? Of course. However, if you’re looking for a reputable company that caters to less experienced investors, GoldSilver is definitely worth considering.
Wondering how GoldSilver compares to other gold IRA companies? Check out our comprehensive review, including:
- Augusta Precious Metals (Recommended)
- Advantage Gold
- Regal Assets
- Noble Gold Investments
- Goldco Precious Metals
- Patriot Gold Group
FAQ
Is GoldSilver.com a scam?
No. While its BBB rating is relatively low (C, compared to the highest A), GoldSilver is definitely not a scam. It’s a well-established company with a proven reputation among IRA investors, and it has established itself as one of the precious metals industry leaders.
Can I sell precious metals to GoldSilver?
Yes, GoldSilver will be happy to purchase any gold and silver coins or bars from you, provided they meet their criteria – the items must also be offered by GoldSilver, and they must be in resellable condition.
What precious metals are available at GoldSilver?
As its name suggests, GoldSilver only offers gold and silver coins and bars. It also offers gold jewelry. However, if you want to also invest in other precious metals, such as platinum or palladium, you will need to look elsewhere.
Article Sources
At Gold IRA Blueprint, we dive deep into the world of gold IRAs, using trusted sources to back up our insights. Our sources range from official documents to expert interviews, ensuring our content is both accurate and reliable. We also draw on research from reputable publishers to give you the most comprehensive understanding possible. Check out our editorial policy to see how we maintain our high standards for accuracy and fairness. Also make sure to check out our Financial Review Process to have a better understanding of our process.
- https://www.trustpilot.com/review/www.goldsilver.com
- https://goldsilver.com/testimonials/
- https://www.bbb.org/us/ny/new-york/profile/jewelry-buyers/goldsilver-llc-0121-163823
