Bullion Exchange Review 2024

With a shaky-looking economy and an increasing lack of trust in the banking system, a growing number of people are moving towards precious metals as a way to tackle inflation and protect their nest eggs against potential future turmoil. The problem is that in such a competitive field, novice investors are often unsure where to begin the process of investing in precious metals.

It doesn’t need to be complicated. The precious metals market is fundamentally straightforward and mercifully easy to grasp. You just need to select a company that has good practices in terms of price, range, customer service, and trading history. Through our series of reviews, we can help you identify companies that meet those criteria.

Bullion Exchanges Reviews

In today’s review, we are taking a look at Bullion Exchanges. This Manhattan-based precious metals retailer has quickly grown over the last decade and is known for being popular with novice investors and seasoned pros in equal measure. 

But are Bullion Exchanges legit in terms of service, price, and reliability? We think so, yes. To see why we have arrived at that conclusion, read on for one of the most thorough, objective Bullion Exchanges reviews you will find. 

But first, who are Bullion Exchanges, exactly? 

Company Overview

Established in 2012, Bullion Exchanges is located in the well-known Diamond District of Manhattan, New York. The firm quickly made its name in the precious metals market by serving a broad range of customers with a solid selection of precious metals products.

Renowned for its strategic partnerships with IRA-approved depositories (like IDS Delaware, IDS Canada, and SWP Cayman Islands), Bullion Exchanges has built a good reputation in the industry through great customer service and a knowledgeable team of experts. 

Having said that, we have struggled to find much in the way of public information about the actual management team. That said, privacy is not a unique approach in the precious metals industry, and it has certainly not detracted from their overall reputation. This is reinforced by an A+ rating from the Better Business Bureau and recognition as a trusted New York-based small business.

Products and Services

At Bullion Exchanges, investors can find a nicely curated selection of precious metals, including gold, silver, palladium, platinum, and copper. Their portfolio includes IRA-approved options like the Silver Australian Kangaroo, Silver American Eagle, Gold American Eagle, Platinum American Eagle, Gold Canadian Maple Leaf, Gold Austrian Philharmonic, Silver Canadian Maple Leaf, and the American Gold Buffalo.

Alongside these typically mainstream offerings, the company also provides a variety of silver and gold commemorative coins, pre-1933 collectible coins, and unique items like copper coins, bullets, and bars, catering to a broad range of investment preferences. Collectors, in particular, will be drawn to their range of rare coins. 

Educational resources, such as a detailed learning center, market news, and live market graphs on their website, are something we like to see while conducting a review, and in that regard, they do not disappoint.

Let’s take a look at their products in more detail:

Gold Coins Available

• Elenor Roosevelt Gold Coins
• British Sovereigns
• RCM’s Call Of the Wild Series
• RCM Gold Maple Leaf
• Commemorative Coins from the Perth Mint
• The Royal Australian Mint’s Lunar Coin
• Mexican Gold Pesos
• Royal Canadian Mint Commemorative Coins
• The British Lunar Series
• American Eagles from the US Mint
• Gold Kangaroo from the Perth Mint
• Mexican Libertad Gold
• Britannia Series
• Gold Liberty Heads
• Ultra-High Relief Saint Gaudens Double Eagle Gold Coin
• Saint Gaudens Coins
• Gold Indian Head
• American Gold Buffalo US Mint
• The Royal Mint Queen’s Beast
• Territorial and fractional coins from California

Gold Bars Available

• Valcambi Gold Bars
• IGR Gold Bar
• Rand Refinery Gold Bar
• Johnson Matthey Gold Bars
• Credit Suisse Gold Bars
• RCM Gold Bar
• Metalor Kilo Gold Bars
• Perth Mint Gold Bar
• Argor Heraeus Gold Bars
• PAMP Suisse Gold Bars
• Scottsdale Gold Bar

Silver Coins Available

• Buffalo American Silver
• America The Beautiful Series
• Silver Creature of the North Series
• Perth Mint Lunar Silver Coin Series
• Burnished Silver Eagles
• Silver Coins
• Silver Koalas
• Royal Mint Queen’s Beast Series
• Kangaroo Coin Series
• Silver Kookaburra Silver Series
• Silver Canadian Maples
• The United States Commemorative Coins
• Silver Lunar Series by the Royal Mint
• American Eagle in Silver
• Canada The Great
• RCM Commemorative Coins
• Silver Britannia
• Perth Mint Certified Coins

Silver Bars Available

• Switzerland Metalor Silver Bar
• Valcambi Suisse Silver Bar
• Materion Silver Bar
• Johnson Matthey’s Silver Bar
• PAMP Suisse Silver Bar
• Janes Bond 007 Diamonds Are Forever Silver Bar
• Buffalo Silver Bars
• Silver Bar from Pioneer Metal
• Argentina Woman with Flowing Hair High Relief Silver Bar
• Eagle Design Silver Cast Bars
• Credit Suisse Silver Bars
• Jersey Mint Silver Baar
• Argentina Goddess Mara High Relief Bars
• Silvertowne
• Geiger Silver Vars
• Asahi Silver Certified Bars
• Nadir Refinery Bars
• JRB Kilo Bars
• Engelhard Bars
• MintID’s Silver Bar

Platinum 

Bullion Exchanges also offers a nice selection of platinum coins, including the American Eagle Platinum, Royal Canadian Mint Platinum Maple Leaf, Platinum Koala Coins, coins from the Platinum Lunar Series, Platinum Kangaroo Coins, Tudor Beast Platinum Coins, and Platinum Britannia Coins. Platinum bars include the PAMP Suisse, Credit Suisse, Valcambi Platinum, and Englehard.

Pricing

Bullion Exchanges offers reasonably competitive pricing on its range of precious metals. Customers may find some (but certainly not all) of their bullion products priced just slightly higher than market rates, but the quality and nice diversity of their offerings often justify the cost. By the same token, some of the pricing is a little under market value, so the disparity evens out somewhat across the range.

Storage and Security

Bullion Exchanges provides secure storage options through partnerships with internationally trusted, well-known depositories like IDS Delaware, IDS Canada, and SWP Cayman Islands. These facilities ensure the usual levels of safekeeping with options for segregated storage for anyone who needs it. 

They also offer flexible storage solutions, including international options, catering to a broad clientele list far beyond the US borders. The firm’s emphasis on security is also reputable and safe with its online transactions, where live spot pricing ensures a transparent and current valuation of metals.

Customer Service and Support

Bullion Exchanges are known for having a pretty strong customer service structure. They offer various ways to get in touch, including live chat, phone, and email, ensuring questions are answered quickly and effectively through a highly responsive reply time. Online reviews all speak to their customer service team being knowledgeable and helpful, apparently ready to assist with both general and specific queries related to transactions. 

The team works flexible hours to accommodate different customer schedules, although live chat is only available during standard business hours. The company also provides support through its website, which includes a detailed FAQ section and the educational materials we mentioned earlier, which are extensive. 

Delivery & Shipping

They offer complimentary shipping for orders above $99 in the U.S. and typically send out items within one business day (following the obligatory payment clearance, of course). Customers are kept informed with an email confirmation that includes a tracking number so they can keep an eye on their order. 

They take care to package items in a way that’s not only secure but also discreet, which is especially reassuring for customers concerned about the safety of their items while in transit. For anyone ordering from outside the U.S., Bullion Exchanges offers lots of shipping choices with a wide range of carriers and postal options. 

Buy-Back Services and Authenticity Guarantee

They also offer a buy-back service, allowing customers to sell back coins, bars, and other precious metals in a straightforward process: clients can contact them via phone or website before receiving a quote based on current market prices and then follow all provided instructions for shipping. Payments are made through wire transfer, check, or e-Check after verification. They also assure the authenticity of all products, providing certifications and detailed product information with everything supplied. 

Customer Reviews and Ratings

Generally speaking, we have observed positive feedback across various online platforms, with customers appreciating the quality of products and customer service as the main positives. Further mentions of prompt and secure delivery are also evident in many reviews. However, some reviews point out concerns over the pricing of certain (but not all) bars and the availability of specific items. 

Overall, the company has a strong reputation in the industry, with most customers satisfied with their purchases and services.

BBB Rating: A+ 

BBB Complaints: 17 complaints in the last 3 years 

Ripoff Report: No Reports

TrustLink: 3 out of 5 stars (3 / 5) based on 2 reviews 

Pros and Cons

Final Thoughts:

There you have it: one of the most in-depth, objective reviews you are ever likely to find on this interesting New York precious metals retailer. Taking everything into account, is Bullion Exchanges legit? Would we recommend them as a good company to deal with? 

In our opinion, absolutely. Aside from one or two small trivial issues here and there, this is a well-rounded company with reasonable pricing and a wonderful range of products available. This positive opinion is also shown in Bullion Exchanges reviews, where customers often express satisfaction with their diverse offerings and dependable service despite some limitations like restricted live chat hours.

As mentioned, we also have a whole host of reviews available for a wide range of gold and precious metals IRA companies. Feel free to take a look at them right here:

• Augusta Precious Metals (Recommended)
• Advantage Gold
• Regal Assets
• Noble Gold Investments
• Goldco Precious Metals
• Patriot Gold Group

Article Sources

At Gold IRA Blueprint, we dive deep into the world of gold IRAs, using trusted sources to back up our insights. Our sources range from official documents to expert interviews, ensuring our content is both accurate and reliable. We also draw on research from reputable publishers to give you the most comprehensive understanding possible. Check out our editorial policy to see how we maintain our high standards for accuracy and fairness. Also make sure to check out our Financial Review Process to have a better understanding of our process.

1. https://www.yelp.com/biz/bullion-exchanges-new-york
2. https://www.bbb.org/us/ny/new-york/profile/stamp-dealers/bullion-exchanges-0121-147586
3. https://www.gold.org/