iTrustCapital Review: Key Features, Fees, Assets, and Security

iTrustCapital stands out as a low-cost crypto IRA platform that allows investors to hold cryptocurrencies and precious metals in tax-advantaged retirement accounts.

While most traditional brokers limit IRA investments to stocks and bonds, iTrustCapital opens the door to alternative assets through self-directed IRAs.

iTrustCapital charges a competitive 1% trading fee on crypto transactions with no monthly account fees, making it one of the more affordable options in the crypto IRA space.

The platform enables investors to buy, sell, and hold crypto, gold and silver within tax-advantaged IRAs, offering 24/7 cryptocurrency trading access.

This creates opportunities for retirement investors seeking exposure to digital assets while maintaining the tax benefits of traditional retirement accounts.

However, the platform requires a $1,000 minimum to open an account and $500 for additional contributions.

Understanding iTrustCapital’s features, fees, and limitations becomes crucial for investors considering crypto IRAs as part of their retirement strategy.

The platform’s security measures, asset selection, and comparison to competitors all play important roles in determining whether it fits specific investment goals and risk tolerance levels.

Key Takeaways

• iTrustCapital offers a 1% crypto trading fee with no monthly maintenance charges, making it cost-effective for retirement investors
• The platform supports over 60 cryptocurrencies plus physical gold and silver storage through qualified custodians
• Investors need $1,000 minimum to open accounts and should only consider crypto IRAs after securing traditional retirement savings

What Is iTrustCapital?

iTrustCapital is a digital asset IRA platform that allows investors to buy and sell cryptocurrencies and precious metals within tax-advantaged retirement accounts.

The platform processes real-time trades and supports multiple account types for alternative asset investing.

Overview of the Platform

iTrustCapital operates as a self-directed IRA platform focused on alternative investments.

The company allows clients to trade cryptocurrencies and precious metals within retirement accounts.

The platform supports over 75 cryptocurrencies including Bitcoin, Ethereum, and Dogecoin.

It also offers physical gold and silver investments stored at the Royal Canadian Mint.

iTrustCapital processes real-time trades rather than end-of-day settlements.

This feature allows investors to buy and sell assets at current market prices without delays.

The platform has processed more than $13 billion in trading volume across 200,000+ accounts since its launch.

Users can also stake certain cryptocurrencies like Solana to earn passive income within their retirement accounts.

Company Background and Legitimacy

iTrustCapital operates as a legitimate investment platform with regulatory compliance and insurance coverage.

The company maintains FDIC insurance for USD deposits through its third-party custodian relationship with Signature Bank.

The platform stores cryptocurrency assets in cold storage solutions provided by Fireblocks and Coinbase.

These assets are not lent out or used for other investments, unlike some cryptocurrency exchanges.

iTrustCapital follows IRS regulations for self-directed IRAs.

The company requires third-party custody of assets, which means investors cannot take direct possession of cryptocurrencies before retirement age without penalties.

The platform has received positive customer reviews across multiple review sites.

Its compliance history and security measures support its legitimacy as an investment platform.

Types of Supported Accounts

iTrustCapital offers three main types of retirement accounts.

Each account type provides different tax advantages and contribution limits for investors.

Traditional IRA: Contributions may be tax-deductible in the current year.

Withdrawals during retirement are taxed as ordinary income.

Roth IRA: Contributions are made with after-tax dollars.

Qualified withdrawals during retirement are tax-free.

SEP IRA: Designed for self-employed individuals and small business owners.

These accounts offer higher contribution limits than traditional or Roth IRAs.

The platform also supports account rollovers from existing workplace retirement plans like 401(k) and 403(b) accounts.

Investors can transfer funds or roll over assets in-kind from other self-directed IRA platforms.

iTrustCapital requires a $1,000 minimum to open any account type.

The platform does not currently offer joint accounts or spousal IRAs.

Account Setup and User Experience

iTrustCapital offers a streamlined account setup process that takes just minutes to complete, with multiple funding options including IRA transfers and 401(k) rollovers.

The platform provides 24/7 trading access through an intuitive interface designed for both beginners and experienced investors.

Steps for Creating an Account

Opening an iTrustCapital account can be accomplished in minutes through their straightforward online process.

Users start by visiting the iTrustCapital website and clicking “Open Account.”

The initial step requires basic personal information including name, email address, and phone number.

After creating a password, users must verify their email address through a confirmation link.

Once verified, users complete a data wizard with detailed personal information.

They select their preferred IRA type from three options: traditional IRA, Roth IRA, or SEP IRA.

The application includes designating beneficiaries, which is required for all accounts.

Users must name at least one primary beneficiary who would inherit the account.

After submission, iTrustCapital’s review team evaluates the application within one to three business days.

Approved applicants receive DocuSign documents to finalize their tax-advantaged account setup.

Funding Options and Rollovers

iTrustCapital supports three primary funding methods for their custody account structure.

Direct transfers from existing IRAs represent the fastest option, typically completing within days.

Rollover options include:

• 401(k) plans
• 403(b) accounts
• 457 plans
• TSP accounts
• Other employer-sponsored retirement plans

Rolling over an employer plan could take up to one month to complete.

The platform requires a $1,000 minimum deposit to open an account, with subsequent contributions requiring at least $500.

iTrustCapital does not accept credit cards or debit cards for deposits.

Instead, users must fund accounts through bank wires or checks only.

The platform offers in-kind transfers for investors moving cryptocurrency from other IRAs.

This feature allows seamless transitions without converting assets to cash first.

Platform Ease of Use

The iTrustCapital trading platform operates 24/7, allowing users to buy and sell assets at any time.

The platform presents all accessible assets in an easy-to-read format with current pricing displayed clearly.

Executing trades requires simply clicking “Buy” or “Sell” buttons next to desired assets.

The interface charges a flat 1% transaction fee on all trades, making cost calculations straightforward.

Security features include:

• Two-factor authentication
• Cold storage for digital assets
• Multi-layer security protocols

iTrustCapital has earned rave reviews for excellent customer service and quick account setup processes.

The company provides detailed guides for common issues that may not require personal assistance.

The platform’s design accommodates both novice and experienced investors.

New users can access educational resources while advanced traders appreciate the streamlined execution process.

Available Assets and Investment Options

iTrustCapital offers access to 34 different cryptocurrencies alongside precious metals like gold and silver within tax-advantaged retirement accounts.

The platform focuses on providing both digital assets and physical precious metals for diversified retirement portfolios.

Supported Cryptocurrencies

iTrustCapital provides access to 34 different cryptocurrencies for IRA investors.

The platform includes major digital assets like Bitcoin and Ethereum as core offerings.

Other supported cryptocurrencies include XRP, Litecoin, and Cardano.

Popular altcoins like Dogecoin, Solana, and Polygon are also available for trading.

The platform supports Chainlink, Polkadot, and Algorand for investors seeking exposure to different blockchain technologies.

Additional options include Uniswap and Decentraland tokens.

All crypto assets are available for 24/7 trading within IRA accounts.

This allows investors to buy and sell cryptocurrencies at any time.

The 1% trading fee applies to all cryptocurrency transactions.

iTrustCapital stores all digital assets in offline cold storage through partnerships with BitGo and Fireblocks.

Precious Metals Investment

iTrustCapital offers physical gold and silver investments within IRA accounts.

These precious metals provide traditional asset exposure alongside cryptocurrency holdings.

Gold purchases cost $50 over the spot price per ounce.

Silver investments carry a $2.50 premium over the spot price per ounce.

The platform works with regulated precious metals dealers for physical asset acquisition.

All precious metals are stored in secure, insured facilities through qualified custodians.

Gold IRA investments follow IRS guidelines for precious metals in retirement accounts.

The metals must meet specific purity requirements and remain in custodial storage.

Physical precious metals cannot be held directly by account holders.

They must stay in approved storage facilities to maintain IRA tax advantages.

Alternative Asset Access

iTrustCapital specializes in alternative assets for retirement accounts beyond traditional stocks and bonds.

The platform combines crypto assets and precious metals in a single IRA structure.

Investors can access both digital and physical alternative investments through one account.

This approach differs from traditional Bitcoin IRA providers that focus only on cryptocurrencies.

The platform supports IRA rollovers from 401(k), 403(b), and pension plans.

Existing IRA transfers typically take 1-2 weeks to complete.

Account holders can hold multiple types of alternative assets simultaneously.

The minimum initial investment is $1,000 for new accounts.

iTrustCapital does not charge monthly or annual maintenance fees.

Transaction costs apply only when buying or selling assets within the account.

Fees, Minimums, and Pricing Structure

iTrustCapital charges 1% per cryptocurrency trade with a $1,000 minimum account balance.

The platform uses the same pricing structure as Alto CryptoIRA, which represents some of the lowest fees in the crypto IRA industry.

Trading Fees

iTrustCapital uses a straightforward fee structure for all trades.

The platform charges 1% per cryptocurrency transaction, which applies to both buying and selling digital assets.

For precious metals, the fees differ slightly.

Gold trades cost $75 over spot price, while silver trades add $3.25 over the current market price.

The platform does not charge monthly account maintenance fees.

iTrustCapital also charges a $75 fee to convert a Traditional IRA to a Roth IRA or SEP IRA.

This conversion creates a taxable event that investors should consider carefully.

Account Minimum Requirements

New iTrustCapital accounts require a $1,000 minimum deposit to get started.

After the initial deposit, investors must make a subsequent deposit of at least $500.

The platform accepts funding through three methods.

Investors can transfer existing IRAs, roll over employer retirement plans, or make cash contributions to new accounts.

Transfer times vary by funding method.

Cash contributions typically process within one week, while IRA transfers take 1-2 weeks, and employer plan rollovers require 3-4 weeks.

Comparison With Competitors

iTrustCapital’s fees rank among the lowest in the crypto IRA space. The platform uses the same pricing structure as Alto CryptoIRA, which offers competitive rates.

Bitcoin IRA charges significantly more with setup fees ranging from 0.99% to 2.99%. It also adds 0.08% monthly fees and 2% per trade.

This makes iTrustCapital’s 1% trading fee much more attractive. Traditional crypto exchanges like Coinbase charge lower fees but don’t offer IRA tax advantages.

Coinbase fees start around 0.5%. However, investors lose the tax-deferred or tax-free benefits of retirement accounts.

Many self-directed IRA providers charge setup fees and monthly maintenance costs. iTrustCapital eliminates these extra charges.

This makes it easier for investors to maximize their returns.

Security, Custody, and Storage

iTrustCapital uses regulated third-party custodians and institutional-grade security measures to protect client assets. The platform employs cold storage, commercial crime insurance, and multiple security layers through trusted partners.

Custody and Cold Storage Solutions

iTrustCapital partners with Fortress Trust as its qualified custodian to hold all client assets. This regulated state-chartered trust company handles the custody responsibilities for both digital assets and precious metals.

For cryptocurrency storage, Fortress Trust works with institutional providers like BitGo and Fireblocks. These platforms provide proprietary security technology and undergo regular security audits.

Digital assets are stored in offline cold storage to protect against online threats. This method keeps cryptocurrencies disconnected from the internet when not being actively traded.

The platform also uses multi-party computation technology. This system requires multiple parties to agree before any action can be taken with the assets.

Cash holdings are deposited with Cross River Bank, an FDIC-insured institution. This provides up to $250,000 in federal deposit insurance protection for USD balances.

Insurance and Asset Protection

iTrustCapital maintains commercial crime insurance policies as an additional layer of protection. This coverage helps protect against unexpected events and criminal activity.

The custodial partners undergo regular financial and security audits by external firms. These audits verify that security protocols meet industry standards.

Both BitGo and Fireblocks have received SOC 2 Type II certifications. This certification demonstrates their commitment to security best practices and data protection.

Physical precious metals are stored in high-security vaults with professional-grade protection systems. These facilities provide institutional-level security for gold and silver holdings.

Withdrawal and Distribution Processes

Assets within iTrustCapital IRAs must remain in custody according to IRS regulations. Users cannot hold cryptocurrencies in personal wallets or take direct possession of digital assets.

The platform requires a minimum initial contribution of $1,000 to open an account. Additional cash contributions must be at least $500.

Funds are kept safe in offline storage while users wait for retirement age to make distributions. This custody requirement ensures the account maintains its tax-advantaged status.

Users can fund accounts through IRA transfers, employer plan rollovers, or direct contributions. The IRS only allows USD funding, so existing cryptocurrency cannot be directly contributed to the account.

Customer Service and User Feedback

iTrustCapital maintains strong customer service ratings across multiple review platforms. Users frequently praise the responsiveness and professionalism of support staff.

The company has built a solid reputation in the alternative investment space through consistent service delivery.

User Reviews and Ratings

iTrustCapital receives positive feedback from customers across major review platforms. Customer reviews on Trustpilot show users consistently praising the company’s service quality and support team.

Recent reviews highlight staff members who provided exceptional assistance. Customers mention Bryan for his professionalism during IRA rollovers.

Others praise Ayrton for his knowledge about staking processes and account setup guidance. Francisco receives multiple mentions for helping customers with technical issues and transfer processes.

Users describe him as helpful and professional in resolving account problems quickly. Customer feedback shows over 11,000 reviews across various platforms.

The volume of reviews indicates active customer engagement with the platform.

Common praise points include:

• Professional and knowledgeable staff
• Quick response times
• Patient guidance through complex processes
• Efficient problem resolution

Support Experience

The customer service experience at iTrustCapital focuses on personalized assistance for account setup and transfers. Users report speaking with dedicated representatives who guide them through IRA rollovers and cryptocurrency investments.

Support staff demonstrate expertise in both technical and investment-related questions. Customers mention receiving help with email changes, staking processes, and digital asset transfers.

The company provides phone support for complex issues. Users describe short wait times and effective problem-solving during calls.

New investors receive particular attention from support staff. Representatives help novice users navigate the platform and understand investment options without pressure.

Support highlights:

• Dedicated representatives for account setup
• Technical issue resolution
• Investment guidance for beginners
• Phone and email support options

Reputation and Industry Recognition

iTrustCapital operates as a regulated fintech platform specializing in alternative asset investments. The company maintains compliance with financial regulations while offering cryptocurrency and precious metals through retirement accounts.

Industry analysis shows mostly positive customer feedback, with negative reviews typically related to market conditions rather than service issues. This pattern suggests the company handles operational aspects well.

The platform serves customers through both IRA and non-IRA account options. Users report confidence in the security measures and regulatory compliance of their investments.

Customer retention appears strong based on review patterns. Many users mention being clients for multiple years and using various account types offered by the company.

Pros and Cons of Using iTrustCapital

iTrustCapital offers competitive fees and broad asset selection for retirement crypto investing. Investors should consider account minimums and limited features before choosing this investment platform.

Advantages of the Platform

iTrustCapital charges a low 1% trading fee on cryptocurrency transactions with no monthly account maintenance costs. This fee structure makes it cost-effective for regular crypto investing within retirement accounts.

The platform supports over 60 cryptocurrencies including Bitcoin, Ethereum, Cardano, and Litecoin. Investors can trade these assets 24/7 through the platform’s interface.

Asset Diversification Options:

• Major cryptocurrencies (Bitcoin, Ethereum, XRP)
• Physical gold and silver bars
• Multiple IRA types (Traditional, Roth, SEP)

The investment platform stores physical precious metals at the Royal Canadian Mint’s vaults. Gold trades at $50 over spot price per ounce, while silver carries a $2.50 premium.

iTrustCapital allows transfers from existing retirement accounts without triggering tax events. This feature helps investors consolidate their retirement savings into alternative assets.

Potential Drawbacks

The platform requires a $1,000 minimum to open an account and $500 for additional contributions. These minimums may exclude smaller investors from accessing the platform.

iTrustCapital no longer offers cryptocurrency staking rewards. The platform previously allowed Polkadot staking but removed this feature due to regulatory concerns.

Trading Limitations:

• Higher minimums than competitors like Alto IRA
• Fewer cryptocurrencies than some platforms
• No advanced trading features for active traders

The 1% trading fee can become expensive for frequent traders or large transactions. Investors making multiple trades per month may find costs add up quickly.

Physical precious metals have limited options compared to specialized gold IRA providers. iTrustCapital only offers gold and silver bars, while competitors may include platinum and palladium.

iTrustCapital Versus Alternatives

iTrustCapital faces competition from several self-directed IRA providers, with Alto and Bitcoin IRA being the most notable competitors. The main differences between these platforms center on asset selection, fees, and supported cryptocurrencies.

Comparison With Other Crypto IRA Providers

iTrustCapital charges a 1% trading fee for cryptocurrency transactions, which matches what competitors like Alto charge. However, the platforms differ significantly in their investment options.

Alto supports more than 130 cryptocurrency tokens, while iTrustCapital offers 25 tokens and coins. This makes Alto a better choice for investors seeking broader crypto exposure.

Bitcoin IRA focuses primarily on major cryptocurrencies like Bitcoin and Ethereum. It typically charges higher fees than iTrustCapital but offers more personalized customer service.

RocketDollar takes a different approach by charging setup and monthly maintenance fees along with trading fees. This makes it more expensive than iTrustCapital for most investors.

Fee Comparison:

• iTrustCapital: 1% crypto trades, $0 monthly fee
• Alto: 1% crypto trades, $0 monthly fee
• Bitcoin IRA: Higher fees with setup costs
• RocketDollar: Setup fees plus monthly maintenance

Key Points of Differentiation

iTrustCapital stands out for its zero monthly account fees and simple pricing structure. Most competitors charge monthly maintenance fees or complex fee schedules.

The platform offers both cryptocurrency and precious metals investing in one account. This dual-asset approach sets it apart from crypto-only providers.

Alto offers broader asset selection beyond crypto and precious metals. Investors can access real estate, private equity, and other alternative investments through Alto’s platform.

Key Differences:

• Asset variety: Alto wins with 130+ crypto options vs iTrustCapital’s 25
• Fees: iTrustCapital and Alto tie with 1% trading fees
• Precious metals: iTrustCapital offers both crypto and metals
• Account minimums: Both require $1,000 minimum investment

Important Tax Considerations

iTrustCapital’s IRA structure offers significant tax benefits compared to regular investment accounts. Understanding how taxable events work within these accounts helps investors make better decisions about their crypto investments.

Tax Advantages of Crypto IRAs

iTrustCapital’s tax-advantaged IRA accounts provide substantial benefits over regular brokerage accounts. When investors trade crypto in a standard account, they create taxable events with each sale.

Traditional IRA Benefits:

• No taxes on gains until withdrawal
• Potential tax deduction on contributions
• Tax-deferred growth over time

Roth IRA Benefits:

• Tax-free qualified distributions
• No required minimum distributions
• Tax-free growth potential

The platform allows investors to buy and sell crypto without immediate tax consequences. This means they can rebalance portfolios and take profits without triggering capital gains taxes each time.

Handling Taxable Events

Regular crypto trading creates multiple taxable events throughout the year. Each sale, exchange, or conversion generates a potential tax liability that investors must track and report.

iTrustCapital eliminates this complexity by housing investments within a tax-advantaged account. Investors can trade crypto 24/7 without worrying about immediate tax consequences.

Key differences:

• Regular accounts: Each trade creates a taxable event
• IRA accounts: No taxes until distribution (Traditional) or never (Roth)

The platform handles all necessary IRS reporting automatically. This removes the burden of tracking every transaction for tax purposes.

Investors should consult tax professionals about their specific situations before making IRA contributions or withdrawals.

Frequently Asked Questions

iTrustCapital users commonly ask about fees, platform security, and available cryptocurrencies. Customer reviews and experiences vary, with some praising the platform while others report transfer difficulties.

What fees can I expect when using iTrustCapital for my cryptocurrency IRA?

iTrustCapital charges a monthly account fee and transaction fees for trades. The platform positions itself as a low-cost crypto IRA platform compared to other options in the market.

Monthly account maintenance fees apply to keep the IRA active. Transaction fees are charged when buying or selling cryptocurrencies or precious metals.

The fee structure is designed to be transparent and competitive. Users should review the current fee schedule on the platform before opening an account.

How has iTrustCapital been reviewed on trust-based platforms like BBB and Trustpilot?

Customer feedback shows an overwhelmingly positive customer feedback profile that makes iTrustCapital easy to recommend to retirement investors. Most users report satisfaction with the platform’s services.

The platform has built a strong reputation among users seeking alternative retirement investments. Reviews highlight the ease of use and customer service quality.

Positive ratings reflect customer satisfaction with the platform’s cryptocurrency and precious metals investment options.

What cryptocurrencies are available through iTrustCapital’s platform?

iTrustCapital allows users to buy and sell cryptocurrencies like Bitcoin and Ethereum through self-directed IRAs. The platform supports major cryptocurrencies for retirement investing.

Popular options include Bitcoin, Ethereum, and other established digital assets. The selection focuses on well-known cryptocurrencies rather than newer or experimental tokens.

Users can also invest in precious metals like gold and silver alongside their cryptocurrency holdings. This provides diversification within alternative assets.

What are some common user experiences and complaints regarding iTrustCapital?

Most negative reviews have to do with either the crypto market or challenges in transferring funds to the new account. These issues are often related to market conditions rather than platform problems.

Fund transfer delays represent the most common complaint among users. Some customers experience longer wait times when moving money between accounts.

Market volatility concerns also appear in reviews, though these relate to cryptocurrency price movements rather than platform issues.

How does iTrustCapital ensure the security and safety of my investments?

iTrustCapital uses professional custodial services to protect customer assets. IRA custodial services are offered by iTrust Custodial Services and Fortis Bank for retirement accounts.

Customers do not get to choose their custodian, as it is selected from iTrustCapital’s approved partners. This ensures consistent security standards across all accounts.

Non-IRA accounts use third-party US-based custodians that meet iTrustCapital’s security requirements. The platform follows industry standards for asset protection.

What are the advantages of using iTrustCapital over other crypto IRA platforms?

iTrustCapital offers both cryptocurrency and precious metals investing in one platform. This provides more diversification options than crypto-only platforms.

The platform’s user interface is designed for self-directed investors who want control over their investment decisions. Users can trade without requiring approval for each transaction.

Lower fees compared to some competitors make iTrustCapital attractive for cost-conscious investors. The platform combines competitive pricing with a range of investment options.